Refund Policy

Returns

We want you to be completely satisfied with your purchase.
If for any reason you are not, you may request a return within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in their original packaging.

• Proof of purchase (order number or receipt) is required.

• Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note:

• Shipping fees are non-refundable.

• We do not accept returns for final sale items or gift cards.

Exchanges

If you received a defective or wrong item, please contact us within 7 days of delivery at supports@walkverve.top, and we will arrange a replacement at no extra cost.

Late or Missing Refunds

If you haven’t received your refund after 10 business days, please check with your bank or credit card company first.
If the issue persists, contact us at supports@walkverve.top for further assistance.